Privacy Policy
Privacy Policy
Last updated: 14 September 2026
Renovating in Italy respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information about our services or otherwise interact with Renovating in Italy.
This Privacy Policy is provided pursuant to Articles 12, 13 and 14 of Regulation (EU) 2016/679 ("GDPR"), Legislative Decree 30 June 2003, No. 196, as subsequently amended ("Italian Privacy Code"), and applicable decisions and guidelines issued by the Garante per la Protezione dei Dati Personali, including the rules applicable to cookies and other tracking technologies.
1. Who We Are
For the purposes of applicable data protection law, the Data Controller is:
Renovating in Italy
Operated by: Architetto Flavio Fabiani
Registered address: Roma (RM), IT
VAT / Tax ID: P.IVA IT17114101003
Email: info@renovatinginitaly.com
In this Privacy Policy, "Renovating in Italy", "we", "us" and "our" refer to the Data Controller identified above.
2. Personal Data We Collect
We may collect personal information that you provide directly to us when you contact us, submit an enquiry, request a consultation or request information about our services.
This may include:
Name and surname
Email address
Telephone number
Country of residence
Property location
Information regarding a property you own or are considering purchasing
Information regarding a renovation, construction or property search project
Project requirements, preferences, budget and anticipated timeline
Documents, photographs, floor plans or other information you choose to provide
Information contained in correspondence or communications with us
You are not required to provide personal information simply to browse our website.
We ask that you do not provide sensitive or special-category personal data unless it is genuinely necessary for us to provide the requested service.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically in connection with the operation and security of the website.
This may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or source
Pages visited
Links clicked
Date and time of visits
Website interaction data
Our website is hosted using Squarespace, which may process certain technical information necessary to provide, secure and operate the website.
The use of non-essential analytics or tracking technologies is subject to the consent requirements described below.
4. Purposes and Legal Bases for Processing
We process personal information only where there is an appropriate legal basis under Article 6 of the GDPR.
Responding to Enquiries
When you contact us about a potential project or service, we process the information you provide in order to understand your request, respond to your questions, arrange consultations and provide proposals or information about our services.
Legal basis: taking steps at your request prior to entering into a contract and, where appropriate, our legitimate interest in responding to enquiries relating to our business.
Providing Our Services
If you become a client, we may process personal information in connection with property search, architectural, renovation, construction management, consultancy or related services.
Legal basis: performance of a contract or taking steps prior to entering into a contract.
Business Administration and Legal Obligations
We may process information for administrative, accounting, invoicing, contractual, record-keeping and legal purposes.
Legal basis: compliance with legal obligations and, where applicable, our legitimate interest in operating and protecting our business.
Website Security and Functionality
Technical information may be processed where necessary to maintain the functionality and security of our website, prevent abuse and identify technical issues.
Legal basis: our legitimate interest in maintaining a secure and functional website and, where applicable, providing a service explicitly requested by the user.
Analytics
We may use analytics technologies to understand how visitors interact with our website and improve its performance.
Under Italian law, certain analytics tools may be treated in a manner similar to technical cookies only where the conditions established by the Garante are satisfied, including appropriate data minimisation and limitations on the combination of analytics data with other information.
Where those conditions are not satisfied, analytics technologies will be activated only after obtaining your consent.
Legal basis: consent where required under applicable law.
You may withdraw or modify your consent at any time through the cookie preference settings available on our website.
Marketing and Advertising
Where applicable and where you have provided the required consent, we may use personal information or tracking technologies for marketing, advertising, remarketing or advertising measurement purposes.
This may include services such as Google Ads, Google Analytics, Meta Pixel or similar technologies if implemented on our website.
Marketing and profiling technologies requiring consent will not be activated before the appropriate consent has been provided.
Legal basis: consent.
You may withdraw your consent at any time.
5. Contact Forms
When you submit a form through our website, we process the information contained in the form for the purpose of reviewing and responding to your enquiry.
The legal basis for this processing is generally taking steps at your request prior to entering into a potential contract.
Our website and contact form infrastructure is provided through Squarespace, which may process information on our behalf as part of its website services.
You should only provide information reasonably necessary for us to understand and respond to your request.
Submitting an enquiry does not automatically subscribe you to marketing communications.
6. Cookies and Other Tracking Technologies
Our website may use cookies and similar technologies.
The use of cookies and other tracking technologies is governed by the GDPR, Article 122 of Legislative Decree No. 196/2003, as amended, and the applicable guidelines issued by the Italian Data Protection Authority.
Technical Cookies
Technical cookies are used where strictly necessary to provide a service requested by the user or to ensure the proper operation, functionality and security of the website.
Where permitted by applicable law, these cookies do not require prior consent.
Analytics Cookies
Analytics cookies may be treated similarly to technical cookies only where the conditions established by the Italian Data Protection Authority are satisfied.
Otherwise, analytics cookies will only be used after obtaining the user's consent.
Marketing and Profiling Cookies
Cookies and tracking technologies used for advertising, remarketing, behavioural profiling or similar purposes are only activated after the user has provided valid consent, where required by law.
When you first visit our website, you may be presented with a cookie banner allowing you to:
Accept non-essential cookies
Reject non-essential cookies
Manage your cookie preferences
Refusing non-essential cookies will not prevent you from accessing the main content of the website.
You may modify or withdraw your consent at any time through the cookie preference settings available on the website.
For additional information regarding the individual cookies and tracking technologies used on this website, please see our Cookie Policy.
7. Squarespace
Our website is hosted using Squarespace.
Depending on the applicable service arrangements, Squarespace may process certain personal information necessary to:
Host and display the website
Operate website functionality
Maintain website security
Process website forms
Provide technical services
Provide analytics where enabled
For users and businesses located outside the United States, relevant Squarespace services may be provided by:
Squarespace Ireland Limited
Squarespace House
Ship Street Great
Dublin 8, D08 N12C
Ireland
Squarespace may use additional service providers and may process information in jurisdictions outside the European Economic Area in accordance with applicable data protection requirements.
8. Recipients of Personal Data
We may share personal information with third parties where reasonably necessary to operate our business, respond to your request or provide our services.
Recipients may include:
Website and hosting providers
Email and communication providers
Cloud storage providers
IT service providers
Analytics providers
Advertising and marketing platforms
Accountants
Lawyers and other professional advisers
Architects, engineers, surveyors, contractors or other professionals involved in a project where necessary
Public authorities where disclosure is required by law
Third parties receive personal information only to the extent necessary for the relevant purpose and subject to applicable data protection requirements.
We do not sell your personal data.
9. International Data Transfers
Some of the technology providers we use may process or store personal information outside Italy or the European Economic Area ("EEA").
Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection legislation.
Depending on the circumstances, these safeguards may include:
An adequacy decision adopted by the European Commission
Standard Contractual Clauses approved by the European Commission
The EU-U.S. Data Privacy Framework where applicable
Other safeguards permitted under Articles 44–49 of the GDPR
Further information regarding applicable safeguards may be requested by contacting us.
10. How Long We Keep Personal Data
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, contractual, accounting and professional obligations.
As a general guideline:
Website enquiries:
Information relating to enquiries that do not result in a client relationship may generally be retained for up to 24 months following the last meaningful communication, unless a longer period is justified.
Client information:
Information relating to active clients or projects may be retained for the duration of the professional relationship and afterwards for the period necessary to comply with applicable legal, contractual and professional obligations.
Accounting and contractual documentation:
Certain records may need to be retained for 10 years or for another period required under applicable Italian law.
Marketing data:
Where processing is based on consent, information may be retained until consent is withdrawn or until it is no longer necessary for the relevant marketing purpose.
Longer retention may apply where necessary for the establishment, exercise or defence of legal claims.
11. Your Rights Under the GDPR
Subject to the conditions established by applicable law, you have the right to:
Obtain confirmation as to whether we process your personal data
Request access to your personal data
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data
Request restriction of processing
Object to processing based on legitimate interests
Receive eligible personal data in a structured, commonly used and machine-readable format
Request portability of eligible personal data
Withdraw consent at any time where processing is based on consent
Object at any time to processing for direct marketing purposes
Lodge a complaint with a competent supervisory authority
Where processing is based on consent, withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact:
[Privacy/contact email]
We may request information reasonably necessary to verify your identity before responding to your request.
12. Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.
In Italy, the competent authority is:
Garante per la Protezione dei Dati Personali
Piazza Venezia, 11
00187 Roma
Italy
You may also find information regarding data protection rights and complaints through the official website of the Garante per la Protezione dei Dati Personali.
We encourage you to contact us first if you have concerns regarding how we process your personal information so that we have the opportunity to address the issue.
13. Third-Party Websites and Social Media
Our website may contain links to external websites or social media platforms such as Instagram, Facebook, LinkedIn or other third-party services.
When you follow a link to an external website or interact with a third-party service, that provider may process personal information in accordance with its own privacy policy.
We are not responsible for the privacy practices of third-party websites or platforms.
14. Data Security
We implement reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
The measures adopted are proportionate to the nature of the information processed and the risks associated with the processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Children
Our website and professional services are not specifically directed toward children.
We do not knowingly collect personal information directly from children through our website unless there is an appropriate legal basis to do so.
If we become aware that information relating to a child has been provided without an appropriate legal basis, we will take reasonable steps to address or delete that information where required.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our services
Website functionality
Technology providers
Processing activities
Applicable legal or regulatory requirements
The latest version will be published on this page together with the date of the most recent update.
We recommend reviewing this Privacy Policy periodically.
17. Contact
For questions regarding this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:
Renovating in Italy
Operated by: Architetto Flavio Fabiani
Registered address: Roma (RM), IT
VAT / Tax ID: P.IVA IT17114101003
Email: info@renovatinginitaly.com